---
title: What if Dragon Copilot cannot be installed in my environment?
description: DCP
---

[Skip to content](https://help.edist.com/help-articles/dragon-copilot-cannot-be-installed-on-a-server-environment#main-content)

[Submit a Ticket Here »](https://portal.edist.com/tickets-view?hsLang=en)

[![logo-edist](https://help.edist.com/hs-fs/hubfs/logo-edist%20(1).png?width=200&height=90&name=logo-edist%20(1).png)](https://help.edist.com/help-articles%C2%A0?hsLang=en)

- Search Categories:
- [Dictation.Cloud](https://help.edist.com/help-articles/dictation-cloud#main-content)
- Microsoft
  
  Show submenu for Microsoft

    - [Dragon Copilot](https://help.edist.com/help-articles/microsoft)
    - [CNEX - Clinical Note Exchange](https://help.edist.com/help-articles/cnex-clinical-note-exchange)
- Nuance
  
  Show submenu for Nuance

    - [DMO, DPA, and DLA](https://help.edist.com/help-articles/cloud-based-dragon)
    - [DAX Copilot](https://help.edist.com/help-articles/dax-copilot)
    - [Dragon Individual, Group, and VLA](https://help.edist.com/help-articles/dragon-individual-group-and-vla)
- [Philips](https://help.edist.com/help-articles/philips#main-content)
  
  Show submenu for Philips

    - [Speech Live](https://help.edist.com/help-articles/philips#speech-live)
    - [Speech Exec Basic and Pro](https://help.edist.com/help-articles/philips#philips-speech-exec-basic-and-pro)
    - [Speech Exec Enterprise](https://help.edist.com/help-articles/philips#philips-speech-exec-enterprise)
    - [Devices and Accessories](https://help.edist.com/help-articles/philips#devices-and-accessories)
- [Helium](https://help.edist.com/help-articles/voicepoint-helium)

Open main navigation

Close main navigation

- Search Categories:
- [Dictation.Cloud](https://help.edist.com/help-articles/dictation-cloud#main-content)
- Microsoft
  
  Show submenu for Microsoft

    - [Dragon Copilot](https://help.edist.com/help-articles/microsoft)
    - [CNEX - Clinical Note Exchange](https://help.edist.com/help-articles/cnex-clinical-note-exchange)
- Nuance
  
  Show submenu for Nuance

    - [DMO, DPA, and DLA](https://help.edist.com/help-articles/cloud-based-dragon)
    - [DAX Copilot](https://help.edist.com/help-articles/dax-copilot)
    - [Dragon Individual, Group, and VLA](https://help.edist.com/help-articles/dragon-individual-group-and-vla)
- [Philips](https://help.edist.com/help-articles/philips#main-content)
  
  Show submenu for Philips

    - [Speech Live](https://help.edist.com/help-articles/philips#speech-live)
    - [Speech Exec Basic and Pro](https://help.edist.com/help-articles/philips#philips-speech-exec-basic-and-pro)
    - [Speech Exec Enterprise](https://help.edist.com/help-articles/philips#philips-speech-exec-enterprise)
    - [Devices and Accessories](https://help.edist.com/help-articles/philips#devices-and-accessories)
- [Helium](https://help.edist.com/help-articles/voicepoint-helium)
- [Submit a Ticket Here »](https://portal.edist.com/tickets-view)
- [Visit Dictation.Cloud](https://dictation.cloud/)

[Visit Dictation.Cloud](https://dictation.cloud/)

 Welcome to the eDist Help Center. How can we help you?

- There are no suggestions because the search field is empty.

1. [eDist Support Knowledge Base](https://help.edist.com/help-articles?hsLang=en)
2. [Microsoft](https://help.edist.com/help-articles/microsoft?hsLang=en)
3. [Troubleshooting and FAQs](https://help.edist.com/help-articles/microsoft?hsLang=en#troubleshooting-and-faqs)

July 24, 2026

# What if Dragon Copilot cannot be installed in my environment?

## This will go over the possible workaround options you have to have Dragon Copilot in a server environment.

 

 **Why can't Dragon Copilot be installed?**

- Your organization's IT or server administrators have restricted software installations.   
    - This commonly occurs in locked-down environments, such as **Citrix** or **Remote Desktop Services (RDS)** servers, where local application installations are restricted.
- Your computer may not meet the system requirements.

 **Resolutions**

1. Access Dragon Copilot through a supported browser and use the Dragon Copilot web application.
2. Have your technical support team assist with your installation and whitelist required URLs and firewall ports.
3. Review Dragon Copilot's minimum system requirments.

 **Benefits**

- No software installation required.
- Faster deployment.

| **BEST PRACTICE** The web version can serve as a temporary workaround while installation issues are resolved. |
| --- |

 

- [Dictation.Cloud](https://help.edist.com/help-articles/dictation-cloud?hsLang=en#main-content)

    - [FAQs](https://help.edist.com/help-articles/dictation-cloud?hsLang=en#faqs)
- [Microsoft](https://help.edist.com/help-articles/microsoft?hsLang=en#main-content)

    - [Partner Center](https://help.edist.com/help-articles/microsoft?hsLang=en#partner-center)
    - [Dragon Admin Center](https://help.edist.com/help-articles/microsoft?hsLang=en#dragon-admin-center)
    - [Troubleshooting and FAQs](https://help.edist.com/help-articles/microsoft?hsLang=en#troubleshooting-and-faqs)
    - [Tips & Tricks](https://help.edist.com/help-articles/microsoft?hsLang=en#tips-tricks)
- [CNEX - Clinical Note Exchange](https://help.edist.com/help-articles/cnex-clinical-note-exchange?hsLang=en)
- [Cloud-Based Dragon](https://help.edist.com/help-articles/cloud-based-dragon?hsLang=en)
- [DAX Copilot](https://help.edist.com/help-articles/dax-copilot?hsLang=en)
- [Philips](https://help.edist.com/help-articles/philips?hsLang=en#main-content)

    - [Philips Speech Exec Basic and Pro](https://help.edist.com/help-articles/philips?hsLang=en#philips-speech-exec-basic-and-pro)
    - [Speech Live](https://help.edist.com/help-articles/philips?hsLang=en#speech-live)
    - [Philips Speech Exec Enterprise](https://help.edist.com/help-articles/philips?hsLang=en#philips-speech-exec-enterprise)
    - [Devices and Accessories](https://help.edist.com/help-articles/philips?hsLang=en#devices-and-accessories)
- [Dragon Individual, Group, and VLA](https://help.edist.com/help-articles/dragon-individual-group-and-vla?hsLang=en)
- [VoicePoint - Helium](https://help.edist.com/help-articles/voicepoint-helium?hsLang=en)
- [Other Resources](https://help.edist.com/help-articles/other-resources?hsLang=en#main-content)

    - [Ticketing Portal](https://help.edist.com/help-articles/other-resources?hsLang=en#ticketing-portal)

[![logo-edist-favicon](https://help.edist.com/hs-fs/hubfs/logo-edist-favicon.png?width=100&height=100&name=logo-edist-favicon.png "logo-edist-favicon")](https://www.edist.com/)

eDist Help Center

<https://www.linkedin.com/company/edist/>

Copyright © 2026, eDist