--- title: How do I locate the Helium log file? description: This article will provide two different methods on where to locate the Helium log file. --- [Skip to content](https://help.edist.com/help-articles/how-do-i-locate-the-helium-log-file#main-content) [Submit a Ticket Here »](https://portal.edist.com/tickets-view?hsLang=en) [![logo-edist](https://help.edist.com/hs-fs/hubfs/logo-edist%20(1).png?width=200&height=90&name=logo-edist%20(1).png)](https://help.edist.com/help-articles%C2%A0?hsLang=en) - Search Categories: - [Dictation.Cloud](https://help.edist.com/help-articles/dictation-cloud#main-content) - Microsoft Show submenu for Microsoft - [Dragon Copilot](https://help.edist.com/help-articles/microsoft) - [CNEX - Clinical Note Exchange](https://help.edist.com/help-articles/cnex-clinical-note-exchange) - Nuance Show submenu for Nuance - [DMO, DPA, and DLA](https://help.edist.com/help-articles/cloud-based-dragon) - [DAX Copilot](https://help.edist.com/help-articles/dax-copilot) - [Dragon Individual, Group, and VLA](https://help.edist.com/help-articles/dragon-individual-group-and-vla) - [Philips](https://help.edist.com/help-articles/philips#main-content) Show submenu for Philips - [Speech Live](https://help.edist.com/help-articles/philips#speech-live) - [Speech Exec Basic and Pro](https://help.edist.com/help-articles/philips#philips-speech-exec-basic-and-pro) - [Speech Exec Enterprise](https://help.edist.com/help-articles/philips#philips-speech-exec-enterprise) - [Devices and Accessories](https://help.edist.com/help-articles/philips#devices-and-accessories) - [Helium](https://help.edist.com/help-articles/voicepoint-helium) Open main navigation Close main navigation - Search Categories: - [Dictation.Cloud](https://help.edist.com/help-articles/dictation-cloud#main-content) - Microsoft Show submenu for Microsoft - [Dragon Copilot](https://help.edist.com/help-articles/microsoft) - [CNEX - Clinical Note Exchange](https://help.edist.com/help-articles/cnex-clinical-note-exchange) - Nuance Show submenu for Nuance - [DMO, DPA, and DLA](https://help.edist.com/help-articles/cloud-based-dragon) - [DAX Copilot](https://help.edist.com/help-articles/dax-copilot) - [Dragon Individual, Group, and VLA](https://help.edist.com/help-articles/dragon-individual-group-and-vla) - [Philips](https://help.edist.com/help-articles/philips#main-content) Show submenu for Philips - [Speech Live](https://help.edist.com/help-articles/philips#speech-live) - [Speech Exec Basic and Pro](https://help.edist.com/help-articles/philips#philips-speech-exec-basic-and-pro) - [Speech Exec Enterprise](https://help.edist.com/help-articles/philips#philips-speech-exec-enterprise) - [Devices and Accessories](https://help.edist.com/help-articles/philips#devices-and-accessories) - [Helium](https://help.edist.com/help-articles/voicepoint-helium) - [Submit a Ticket Here »](https://portal.edist.com/tickets-view) - [Visit Dictation.Cloud](https://dictation.cloud/) [Visit Dictation.Cloud](https://dictation.cloud/) Welcome to the eDist Help Center. How can we help you? - There are no suggestions because the search field is empty. 1. [eDist Support Knowledge Base](https://help.edist.com/help-articles?hsLang=en) 2. [VoicePoint - Helium](https://help.edist.com/help-articles/voicepoint-helium?hsLang=en) May 19, 2025 # How do I locate the Helium log file? ## This article will provide two different methods on where to locate the Helium log file. **Method 1: Accessing the log file from within Helium** 1. When Helium is the active window, click on \ on the menu bar 2. Select \ from the dropdown. ![](https://help.edist.com/hs-fs/hubfs/image-png-May-19-2025-03-44-51-1188-PM.png?width=794&height=215&name=image-png-May-19-2025-03-44-51-1188-PM.png) 3. Use the \ button to save a copy. ![](https://help.edist.com/hs-fs/hubfs/image-png-May-19-2025-03-45-36-5938-PM.png?width=688&height=222&name=image-png-May-19-2025-03-45-36-5938-PM.png) --- **Method 2: Manually navigating to the log file.** **Note:** This method requires locating the ~/Library folder. This folder is commonly hidden by default! 1. From the menu bar, click on \, then select \ on the drop-down. ![](https://help.edist.com/hs-fs/hubfs/undefined-May-19-2025-03-50-29-4854-PM.png?width=350&height=400&name=undefined-May-19-2025-03-50-29-4854-PM.png) 2. Enter and search for ~/Library. ![](https://help.edist.com/hs-fs/hubfs/image-png-May-19-2025-03-55-15-6180-PM.png?width=502&height=204&name=image-png-May-19-2025-03-55-15-6180-PM.png) 3. Navigate to the following path: Logs \> Voicepoint \>Helium ![](https://help.edist.com/hs-fs/hubfs/image-png-May-19-2025-03-57-27-7115-PM.png?width=279&height=234&name=image-png-May-19-2025-03-57-27-7115-PM.png) ![](https://help.edist.com/hs-fs/hubfs/image-png-May-19-2025-03-58-10-4260-PM.png?width=274&height=229&name=image-png-May-19-2025-03-58-10-4260-PM.png) ![](https://help.edist.com/hs-fs/hubfs/image-png-May-19-2025-03-58-22-2369-PM.png?width=241&height=236&name=image-png-May-19-2025-03-58-22-2369-PM.png) - [Dictation.Cloud](https://help.edist.com/help-articles/dictation-cloud?hsLang=en#main-content) - [FAQs](https://help.edist.com/help-articles/dictation-cloud?hsLang=en#faqs) - [Microsoft](https://help.edist.com/help-articles/microsoft?hsLang=en#main-content) - [Partner Center](https://help.edist.com/help-articles/microsoft?hsLang=en#partner-center) - [Dragon Admin Center](https://help.edist.com/help-articles/microsoft?hsLang=en#dragon-admin-center) - [Troubleshooting and FAQs](https://help.edist.com/help-articles/microsoft?hsLang=en#troubleshooting-and-faqs) - [Tips & Tricks](https://help.edist.com/help-articles/microsoft?hsLang=en#tips-tricks) - [CNEX - Clinical Note Exchange](https://help.edist.com/help-articles/cnex-clinical-note-exchange?hsLang=en) - [Cloud-Based Dragon](https://help.edist.com/help-articles/cloud-based-dragon?hsLang=en) - [DAX Copilot](https://help.edist.com/help-articles/dax-copilot?hsLang=en) - [Philips](https://help.edist.com/help-articles/philips?hsLang=en#main-content) - [Philips Speech Exec Basic and Pro](https://help.edist.com/help-articles/philips?hsLang=en#philips-speech-exec-basic-and-pro) - [Speech Live](https://help.edist.com/help-articles/philips?hsLang=en#speech-live) - [Philips Speech Exec Enterprise](https://help.edist.com/help-articles/philips?hsLang=en#philips-speech-exec-enterprise) - [Devices and Accessories](https://help.edist.com/help-articles/philips?hsLang=en#devices-and-accessories) - [Dragon Individual, Group, and VLA](https://help.edist.com/help-articles/dragon-individual-group-and-vla?hsLang=en) - [VoicePoint - Helium](https://help.edist.com/help-articles/voicepoint-helium?hsLang=en) - [Other Resources](https://help.edist.com/help-articles/other-resources?hsLang=en#main-content) - [Ticketing Portal](https://help.edist.com/help-articles/other-resources?hsLang=en#ticketing-portal) [![logo-edist-favicon](https://help.edist.com/hs-fs/hubfs/logo-edist-favicon.png?width=100&height=100&name=logo-edist-favicon.png "logo-edist-favicon")](https://www.edist.com/) eDist Help Center Copyright © 2026, eDist