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How to set DEBUG level logging

This article will outline how to set debug level logging for Dragon Medical One.

Dragon Medical One creates log files that can help analyze issues reported by end users
or administrators. Log files are uploaded to Dragon Medical Server, and a limited amount of
information is written to the local file system of the client PC. The information written to the
local file system does not contain any sensitive data; the amount of data kept on the local PC
can be configured and usually spans data for the last few days.

Tech Tip!
This guide works for the following Dragon versions:
Dragon Medical One
Dragon Professional Anywhere
Dragon Legal Anywhere
Dragon Professional for Law Enforcement

Setting the logging level

The log level is set in the log4net section of the SoD.exe.config file. The log level should be set
for both logger names specified in the configuration section:

<logger name="Nuance.SoD.Generic">
<logger name="Nuance.SoD.Text">

 

The default log level is ERROR which creates the least amount of data. You can change the
logging level to one of the following (amount of data collected in descending order):

DEBUG
INFO
WARN
ERROR

 

Configuration file example below: 

<log4net>
      <root>
        <!-- priority can be one of:
    OFF
DEBUG
INFO
WARN
ERROR
-->
        <priority value="DEBUG"/>
      </root>
      <logger name="Nuance.SoD.Generic">
        <level value="DEBUG"/>
        <appender-ref ref="TheSoDAppender"/>
      </logger>
      <logger name="Nuance.SoD.Text">
        <level value="DEBUG"/>
      </logger>
      <!--
 

Finally, please confirm that the configuration file has been saved after applying the changes, and restart Dragon Medical One to ensure that the changes are fully applied.