--- title: Can I use SpeechExec Pro in a Terminal Services environment or Remote Desktop Connection? description: Using Philips Speech Exec Pro in a Remote-type session. --- [Skip to content](https://help.edist.com/help-articles/if#main-content) [Submit a Ticket Here »](https://portal.edist.com/tickets-view?hsLang=en) [![logo-edist](https://help.edist.com/hs-fs/hubfs/logo-edist%20(1).png?width=200&height=90&name=logo-edist%20(1).png)](https://help.edist.com/help-articles%C2%A0?hsLang=en) - Search Categories: - [Dictation.Cloud](https://help.edist.com/help-articles/dictation-cloud#main-content) - Microsoft Show submenu for Microsoft - [Dragon Copilot](https://help.edist.com/help-articles/microsoft) - [CNEX - Clinical Note Exchange](https://help.edist.com/help-articles/cnex-clinical-note-exchange) - Nuance Show submenu for Nuance - [DMO, DPA, and DLA](https://help.edist.com/help-articles/cloud-based-dragon) - [DAX Copilot](https://help.edist.com/help-articles/dax-copilot) - [Dragon Individual, Group, and VLA](https://help.edist.com/help-articles/dragon-individual-group-and-vla) - [Philips](https://help.edist.com/help-articles/philips#main-content) Show submenu for Philips - [Speech Live](https://help.edist.com/help-articles/philips#speech-live) - [Speech Exec Basic and Pro](https://help.edist.com/help-articles/philips#philips-speech-exec-basic-and-pro) - [Speech Exec Enterprise](https://help.edist.com/help-articles/philips#philips-speech-exec-enterprise) - [Devices and Accessories](https://help.edist.com/help-articles/philips#devices-and-accessories) - [Helium](https://help.edist.com/help-articles/voicepoint-helium) Open main navigation Close main navigation - Search Categories: - [Dictation.Cloud](https://help.edist.com/help-articles/dictation-cloud#main-content) - Microsoft Show submenu for Microsoft - [Dragon Copilot](https://help.edist.com/help-articles/microsoft) - [CNEX - Clinical Note Exchange](https://help.edist.com/help-articles/cnex-clinical-note-exchange) - Nuance Show submenu for Nuance - [DMO, DPA, and DLA](https://help.edist.com/help-articles/cloud-based-dragon) - [DAX Copilot](https://help.edist.com/help-articles/dax-copilot) - [Dragon Individual, Group, and VLA](https://help.edist.com/help-articles/dragon-individual-group-and-vla) - [Philips](https://help.edist.com/help-articles/philips#main-content) Show submenu for Philips - [Speech Live](https://help.edist.com/help-articles/philips#speech-live) - [Speech Exec Basic and Pro](https://help.edist.com/help-articles/philips#philips-speech-exec-basic-and-pro) - [Speech Exec Enterprise](https://help.edist.com/help-articles/philips#philips-speech-exec-enterprise) - [Devices and Accessories](https://help.edist.com/help-articles/philips#devices-and-accessories) - [Helium](https://help.edist.com/help-articles/voicepoint-helium) - [Submit a Ticket Here »](https://portal.edist.com/tickets-view) - [Visit Dictation.Cloud](https://dictation.cloud/) [Visit Dictation.Cloud](https://dictation.cloud/) Welcome to the eDist Help Center. How can we help you? - There are no suggestions because the search field is empty. 1. [eDist Support Knowledge Base](https://help.edist.com/help-articles?hsLang=en) 2. [Philips](https://help.edist.com/help-articles/philips?hsLang=en) March 14, 2025 # Can I use SpeechExec Pro in a Terminal Services environment or Remote Desktop Connection? ## Using Philips Speech Exec Pro in a Remote-type session. When a customer launches SpeechExec Pro (or non-pro) over a remote connection (RPD, Citrix, or VMWare), they get the error: "Philips SpeechExec Pro Transcribe/Dictate cannot be started in Terminal Services client or in Remote Desktop connection." ![](https://desk.zoho.com/DocsDisplay?zgId=704697553&mode=inline&blockId=k6xno8d4dae568bf244c082b3f10d4c0aeb8d) **Solution:** This feature is only available in a SpeechExec Enterprise environment. You will need to engage sales, or recommend a home install of the software with an email workflow. This will require revoking the SpeechExec license from the remote computer. Please note that if the version is out of service, you will not be able to re-activate the software at home. The customer will need to purchase Enterprise or upgrade their SpeechExec Pro software for home use. - [Dictation.Cloud](https://help.edist.com/help-articles/dictation-cloud?hsLang=en#main-content) - [FAQs](https://help.edist.com/help-articles/dictation-cloud?hsLang=en#faqs) - [Microsoft](https://help.edist.com/help-articles/microsoft?hsLang=en#main-content) - [Partner Center](https://help.edist.com/help-articles/microsoft?hsLang=en#partner-center) - [Dragon Admin Center](https://help.edist.com/help-articles/microsoft?hsLang=en#dragon-admin-center) - [Troubleshooting and FAQs](https://help.edist.com/help-articles/microsoft?hsLang=en#troubleshooting-and-faqs) - [Tips & Tricks](https://help.edist.com/help-articles/microsoft?hsLang=en#tips-tricks) - [CNEX - Clinical Note Exchange](https://help.edist.com/help-articles/cnex-clinical-note-exchange?hsLang=en) - [Cloud-Based Dragon](https://help.edist.com/help-articles/cloud-based-dragon?hsLang=en) - [DAX Copilot](https://help.edist.com/help-articles/dax-copilot?hsLang=en) - [Philips](https://help.edist.com/help-articles/philips?hsLang=en#main-content) - [Philips Speech Exec Basic and Pro](https://help.edist.com/help-articles/philips?hsLang=en#philips-speech-exec-basic-and-pro) - [Speech Live](https://help.edist.com/help-articles/philips?hsLang=en#speech-live) - [Philips Speech Exec Enterprise](https://help.edist.com/help-articles/philips?hsLang=en#philips-speech-exec-enterprise) - [Devices and Accessories](https://help.edist.com/help-articles/philips?hsLang=en#devices-and-accessories) - [Dragon Individual, Group, and VLA](https://help.edist.com/help-articles/dragon-individual-group-and-vla?hsLang=en) - [VoicePoint - Helium](https://help.edist.com/help-articles/voicepoint-helium?hsLang=en) - [Other Resources](https://help.edist.com/help-articles/other-resources?hsLang=en#main-content) - [Ticketing Portal](https://help.edist.com/help-articles/other-resources?hsLang=en#ticketing-portal) [![logo-edist-favicon](https://help.edist.com/hs-fs/hubfs/logo-edist-favicon.png?width=100&height=100&name=logo-edist-favicon.png "logo-edist-favicon")](https://www.edist.com/) eDist Help Center Copyright © 2026, eDist